Terms & Conditions
Payment and Billing
What forms of payment are accepted for online orders?
We accept the following forms of payment: Visa, MasterCard, American Express, Discover and PayPal.
When will my credit card account be charged?
Your credit card will be charged immediately.
What will appear on my credit card statement?
Depending upon where you order, your credit card statement will show Guidance on Demand and/or Leading Edge Coaching.
How is sales tax calculated for my order?
Sales tax will be applied to California residents only.
How long will it take to receive my order?
Standard delivery orders should take between 5 – 7 days.
Returns and Exchanges
What is your return policy?
- For information products only, once you have received your order, you have 7 days to decide to return it. Courses that are discontinued are not eligible for returns.
- If you have purchased a Virtual Course or a Digital Home Study Course, there are no returns and no refunds available.
- Returned hard copy merchandise can be exchanged towards the purchase of another or for a refund to your credit card less shipping and handling.
- All merchandise that is being returned must be accompanied with the original invoice and must be in the same condition as it was originally shipped to you.
- Please send the merchandise back to us via insured mail to the address below:
Leading Edge Coaching & Training, LLC
PO Box 99656, Emeryville, CA 94662
- Please note that all credit card refunds will be placed on the card used for the original purchase. Please allow 1-2 billing cycles for the credit to appear on your credit card statement.
Coaching & Consulting Terms & Conditions
Consulting and Coaching services are non-refundable and non-cancelable for ANY reason and includes, but are not limited to such programs as Your Guidance On Demand 12-Week Program, Ten Weeks to Your Cosmic Connection To Source, Guidance On Demand 6-Figure Biz Builder, Guidance On Demand Inner Sanctum with Theos, private coaching and mentoring, and private VIP Days and coaching programs.
It is agreed and understood that should Client deviate from payment terms outlined above after the commencement of services, all Services will be suspended until payment is made. Suspension of Services does not release Client from responsibility for fulfilling payment obligations.
By accepting to the terms and agreements of the program you have chosen, you have authorized Leading Edge Coaching & Training, LLC to charge your credit card for any unpaid charges on the dates set forth herein. If you choose a multi-pay, you authorize our company to make all changes at the time they are due and do not require separate authorization in order to do so. You agree to refrain from making any chargebacks to our account or to cancel the credit card that is provided as security without Leading Edge Coaching & Training, LLC’s prior written consent. You will be held responsible for any fees (including billable hours by employees to handle such occurrences) associated with recouping payment on chargebacks and any collection fees associated therewith. You agree to not change any of the credit card information provided to Leading Edge Coaching without notifying Leading Edge Coaching in advance.
Live Events Terms & Conditions
As our live events, such as the Guidance On Demand 3-Day Retreat have limited seating, if plans change and you must cancel your reservation, you may cancel up to sixty days prior to the event and receive a full refund less a $500 non-refundable administration charge. If you have to cancel between 30-60 days prior to the event, you will get a 50% refund less the $500 non-refundable administration charge. Any cancellations made less than thirty days prior to the event will not be eligible for a refund but you may send someone else in your place. VIP and Bonus Days are non- refundable and non-transferable.
Returned Check/Credit Card Fees
There will be a $25 service fee for all returned checks or declined credit card per incident. If payment is not made within 5 days of due date, a $100 service fee will be added.
Legal Disclaimer: Every effort has been made to accurately represent our programs and potential. The testimonials and examples used may be exceptional results, don’t apply to the average purchaser and are not intended to represent or guarantee that anyone will achieve the same or similar results. Each individual’s success depends on his or her background, dedication, desire and motivation.